Failed to Load Data Error

twhittaker · 3236 · 1 · 8:40 AM May 21, 2023

We are receiving the following error on all of our sync'd projects at run.mockplus.com:

Sorry, failed to load data.

Error: Failed to load data. Please check your network connection. It is recommended to set your DNS to 8.8.8.8 and try again.

If you need assistance, please shoot us an email at support@jongde.com.

Please let us know if this is an account issue or an issue that is more widespread. Thank you.

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Comments 1

Mockplus Team

Hello Twhittaker,

Your mentioned "failed to load data" issue has been fixed already, you may log in again to check whether this works for you.
Please feel free to contact us if you need any help.

10:32 AM May 23, 2023

Sorry, failed to load data.

Contact us