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Issues Exporting Images from Mockplus - Need Help!

Alexbhatti99 · 28 · 1 · 7:28 AM    Jul 29, 2024

Hello Mockplus Community,


I hope you're all doing well. I'm reaching out because I'm experiencing some problems with exporting images from Mockplus. I've been working on a design project and need to export several images, but I'm running into a few issues.


Here’s what’s happening: When I try to export images from Mockplus, the quality seems to degrade significantly. The images appear blurry or pixelated, which is not acceptable for my project. I've tried various export settings, but the results are still not up to the mark.


Here are some specific details about the issue:

- **Export Formats**: I’ve tried exporting in different formats such as PNG and JPG, but the problem persists in both cases.

- **Resolution Settings**: I’ve adjusted the resolution settings, but it doesn’t seem to make a difference.

- **File Size**: The file sizes of the exported images are often much larger than expected, which might be affecting the quality.

- **Image Details**: Some images have complex designs or text, which could be part of the problem.


I’m wondering if there’s a recommended way to export images from Mockplus to ensure they maintain their quality. Are there specific settings or tips that you’ve found helpful? Also, could there be any known bugs or issues related to exporting images that I should be aware of?


If anyone has faced similar issues or has any advice on how to get better results, I would greatly appreciate your input. I’m looking to get high-quality images for my project,  and any suggestions or solutions would be really helpful.


Thank you in advance for your assistance ?!


Best regards,


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Mockplus Team

Hello Alex, 


Which Mockplus tool are you using now, our online prototyping tool Mockplus RP, or our design collaboration and handoff tool Mockplus Cloud? It would be great if you can share a screenshot so that we can have a check and resolve this for you soon.  

10:19 AM    Jul 31, 2024

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